POLICIES

Every seat we build is a one-of-a-kind piece crafted to your exact specifications. Because of the highly custom nature of upholstery work, we do not offer flat-rate pricing. Instead, every project is priced individually based on materials, complexity, and labor.

Your final quote is calculated using four main variables:

• The Foundation (The Pan): Pricing varies depending on whether we are fabricating a custom pan in-house, modifying your existing stock pan, or working on a clean, customer-supplied aftermarket pan.
• The Cover Material: Premium marine-grade vinyls are included in our base pricing. Upgrading to genuine leather, exotic hides, or heavy-duty distressed leather will incur an additional material fee.
• Design & Stitching Complexity: Simple, clean designs keep labor costs down. Complex patterns (such as intricate diamond stitching, tuck-and-roll, custom embroidery, or multi-panel inlay work) require more layout and machine time, which adjusts the final price.
• Foam & Comfort Upgrades: Standard high-density foam shaping is included. Specialty contouring, reshaping for rider height/reach, or adding premium gel inserts will affect the total.

• All quotes provided via email, phone, or social media are estimates only and are valid for 30 days.
• A final, binding price will be locked in once we have finalized your design choices, material selection, and inspected your seat pan (if you are supplying your own).
• Any changes made to the design after work has commenced may result in additional charges and delays.

• To officially secure your spot on our build calendar, we require a non-refundable deposit (typically 50% of the total estimated cost).
• Materials for your specific build will not be ordered, and teardown/fabrication will not begin, until the deposit is cleared.

• The remaining balance is due immediately upon completion of the seat.
• We will send you high-resolution photos of the finished product before requesting final payment.
• Seats will not be shipped or handed over for local pickup until the balance is paid in full. Shipping costs are the responsibility of the customer and will be added to the final invoice.

• Because every seat is custom-tailored to a specific rider and motorcycle, all sales are final. Deposits and final payments are non-refundable.
• If there is a structural or craftsmanship defect (such as a seam failure or hardware issue), please contact us within 30 days of receiving your seat so we can make it right.

Our labor rates are non-negotiable. We do not cut corners on the time, precision, and craftsmanship required to build a seat that lasts.
If you have a strict budget you need to stick to, let us know upfront. We are always happy to help you adjust the design to lower the cost—whether that means switching from leather to a high-quality vinyl, simplifying an intricate stitching pattern, or keeping the stock foam shape instead of a full carve. If you need to lower the price, we sacrifice options, never the quality of the work.

We do not accept customer-supplied leather, vinyl, thread, or foam for custom builds. We have spent years vetting and sourcing premium, commercial-grade, and marine-grade materials that we know can handle heavy riding conditions and work flawlessly with our commercial machinery. Using outside materials introduces too many variables regarding durability, thickness, and quality control, and we cannot guarantee or warrant our craftsmanship on materials we didn't source ourselves.

• The Rare Exception: Exceptions to this rule are entirely at our discretion and are reserved strictly for highly unusual or sentimental situations (such as a piece of vintage/heritage leather with significant personal history, or a highly specialized exotic hide that meets our strict thickness and quality standards). These situations must be discussed and approved before a deposit is taken.